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Typical Workflow

Follow these steps to coordinate projects and settle payments.

1
Start in Job Feed. Search, filter, and save anything worth reviewing before you apply.
2
Apply from the job page. Your proposal then appears in Proposals as pending, accepted, or rejected.
3
Accepted work moves into contracts and messages. Begin the current milestone once the contract shows funded escrow.
4
Submit the milestone with a note, link, or file. When the client approves, sats move from escrow into released earnings.

Frequently Asked Questions

Explore immediate answers to common dashboard inquiries.

Go to Job Feed, open a job card with Apply Now, then submit your proposal from the job detail page.
Check Proposals for status changes. Accepted proposals can also create a conversation in Messages and a contract in Contracts.
Start work when the contract or chat shows escrow funded for the current milestone. If escrow is not funded, ask the client to fund it first.
Open the contract, add a delivery note, optional link, or attachment, then use Submit Work for the current milestone.
The contract will show an adjustment request with the client note. Make the updates and resubmit the adjusted work from Contracts.
Use Earnings to see total earnings, sats in escrow, available balance, transaction history, platform fees, and milestone details.

Dashboard Guides

Overview Dashboard

Your home base shows your latest proposals, pending replies, approved work, and a quick path back to the job feed.

  • Use Find New Gigs to jump straight into open jobs.
  • Check Recent Activity to see the newest proposal updates.
  • Watch Pending Proposals and Proposals Sent for a fast status check.

Job Feed Dashboard

Browse live client jobs, search by keyword, filter categories, save roles, and open a job to apply.

  • Search by job title, stack, skill, or keyword.
  • Use category chips to narrow the feed.
  • Bookmark jobs with the save button, then open My Saved Jobs when you are ready.
  • Choose Apply Now to review the full job and send your proposal.

Proposals Dashboard

Every proposal you send is tracked here with the client, rate, pricing type, status, cover note, and related job details.

  • Filter proposals by All, Pending, Accepted, or Rejected.
  • Open a proposal card to review your cover note and the original job description.
  • Accepted proposals can become client conversations and contracts.

Contracts Dashboard

Contracts organize active work, escrow status, milestones, submissions, revision requests, and client messaging.

  • Open a contract to see terms, value, escrow status, scope, and milestones.
  • Submit work only after escrow is funded for the current milestone.
  • Add a delivery note, link, or attachment when submitting work.
  • If the client requests changes, update the work and resubmit from the same contract view.

Messages Dashboard

Message clients from active conversations, share files, and follow system updates about escrow, milestones, and work reviews.

  • Unread conversations show in the sidebar and message list.
  • Open a chat to send messages or attachments.
  • Use payment status and milestone context in the chat to understand what is ready for work.

Earnings Dashboard

Track sats across released earnings, funded escrow, available balance, contract history, fees, and milestone payouts.

  • Total Earnings includes released sats plus funded work still in escrow.
  • In Escrow shows funded sats waiting on approval or release.
  • Open a transaction to inspect contract value, platform fees, milestones, and released amounts.